Platform Privacy Policy

FindAfriq (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website and services (the “Platform”), how we use it, and the choices you have. By using FindAfriq, you agree to this policy alongside our Terms & Conditions.

2.1 You provide

• Account details such as name, email address, phone number, and password.
• Profile and listing information for landlords, agents, and service providers.
• Messages you send through the Platform and support requests.
• Payment-related information processed by our payment partners (we do not store full card numbers).

2.2 Automatically collected

• Device and browser type, IP address, and general location (e.g. region).
• Usage data such as pages viewed, searches, and interactions to improve the Platform.
• Cookies and similar technologies as described in our Cookie notice below.

• To create and operate your account and provide Platform features.
• To display listings, connect users, and facilitate communications.
• To verify accounts or listings where applicable and to assign “Verified” badges.
• To detect, prevent, and respond to fraud, abuse, and security incidents.
• To communicate with you about updates, support, and (where permitted) marketing.
• To comply with legal obligations and enforce our policies.

Depending on your region, we rely on consent, performance of a contract, legitimate interests (such as securing the Platform and improving services), and legal obligations to process your data.

We do not sell your personal information. We may share data with:

• Service providers who help us host, analyze, secure, or operate the Platform.
• Payment processors to complete transactions you authorize.
• Professional advisers and authorities when required by law or to protect rights and safety.
• Other users as needed to operate the Platform (for example, showing your contact details when you choose to connect with an agent or provider).

If we transfer data across borders, we use appropriate safeguards (such as contracts or recognized frameworks) consistent with applicable law.

We retain information only as long as needed for the purposes above, including legal, accounting, and dispute resolution. Listing and account data may be removed or anonymized when no longer required.

We implement technical and organizational measures to protect your data. No system is completely secure; please use a strong password and protect your account credentials.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or to lodge a complaint with a supervisory authority. Contact us using the details below to exercise these rights.

We use cookies and similar technologies to remember preferences, understand usage, and improve performance. You can control cookies through your browser settings; some features may not work if cookies are disabled.

FindAfriq is not intended for children under 18. We do not knowingly collect personal information from children.

The Platform may link to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for third-party sites you visit outside FindAfriq.

We may update this Privacy Policy from time to time. We will post the latest version on this page and update the effective date as appropriate. Continued use of the Platform after changes means you accept the updated policy.

Questions about privacy: findafriq@gmail.com